At KodeGune, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains what data we collect, why we collect it, where it is stored, and your rights regarding your data.

1. Information We Collect

1.1 Account Information

When you create an account with KodeGune, we collect:

• Email address: Used as your username and for account communications
• Password: Stored securely using industry-standard encryption
• Optional profile information: Full name, phone number (only if you choose to provide them)

1.2 Contact Form Data

When you submit a contact or repair request form, we collect:

• Name and email address: To respond to your inquiry
• Phone number: For direct contact if needed
• Service details: Type of service requested
• Appointment preferences: Date and time preferences
• Message content: Your specific questions or repair details

1.3 Automatic Information

When you visit our website, we automatically collect:

• IP address: For security and analytics purposes
• Browser type and version: To optimize website performance
• Session cookies: To maintain your login session

2. Why We Collect This Data

We collect and use your personal information for the following purposes:

• To create and manage your account
• To provide repair and technical support services
• To respond to your inquiries and requests
• To send service-related communications (appointment confirmations, repair status updates)
• To improve our website and services
• To ensure the security of our platform and prevent fraud

3. Where Your Data Is Stored

Your data is stored securely using the following systems:

• Database: MongoDB - either hosted locally or on MongoDB Atlas (cloud-based, with servers in Europe)
• Email communications: Processed through Gmail SMTP servers
• Website hosting: Our website is hosted on secure servers with industry-standard protection

All data is protected with encryption and access controls. We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (e.g., email delivery).

4. Data Retention

We retain your personal information for as long as:

• Your account is active
• It is needed to provide you with our services
• We have a legitimate business purpose (e.g., warranty claims, legal requirements)

When you delete your account, all associated personal data will be permanently removed from our systems within 30 days.

5. Your Rights

Under applicable data protection laws (including GDPR), you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct any inaccurate or incomplete data
• Right to erasure: Delete your account and all associated data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw your consent at any time

6. How to Delete Your Account

You can delete your account at any time by:

1. Logging into your account
2. Going to Account Settings
3. Clicking "Delete Account"

Alternatively, you can contact us directly at info@kodegune.com and we will delete your account within 30 days.

7. Cookies

We use essential cookies to:

• Keep you logged in during your session
• Remember your language preference

These cookies are necessary for the website to function properly. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@kodegune.com
• Contact form: Contact page